The series below ran Jan – May 2023 and includes 45 minute sessions with MCU VP Risk Management, Donya Parrish, on high level discussion of the most common compliance hotline questions and discussion topics. Click on the title for the Zoom recording.
Account Ownership (Jan. 10, 2023) Passcode: ?Z9s.scE
Death of a Member (Jan. 24, 2023) Passcode: Z9*^GDG+
Advertising & Truth in Savings (Feb. 9, 2023) Passcode: 41Qey&Ut
Reg CC & Check Holds (Feb. 24, 2023) Passcode: sv=8=qTz
Fiduciary Relationships (Mar. 7, 2023) Passcode: QOj.GB@1
Garnishment & Levies (Mar. 21, 2023) Passcode: c@6z+j@k
NCUA Share Insurance (Apr. 11, 2023) Passcode: Nt*^A01%
Business Account Basics (Apr. 25, 2023) Passcode: 7LfSLU1$
Trust Account Basics (May 9, 2023) Passcode: Gf$=2ZHP
Bank Secrecy Act for Staff (Passcode: m0Z%j^V= )In this November 2025 webinar, MCU VP Risk Management, Donya Parrish, a Certified BSA Compliance Specialist, covers the basic requirements of a credit union’s Bank Secrecy Act program, discusses money laundering basics, and highlights questions to ask about your own credit union’s BSA policy.
Bank Secrecy Act for Directors In this 57-minute webinar (August 2025), Donya Parrish, MCU VP Risk Management and a Certified BSA Compliance Specialist, discusses the Bank Secrecy Act as it relates to the board of directors and their role in oversight of the credit union’s BSA program. She discusses the various components of a BSA program, how to define your credit union’s risk level, and some of what could be changing in the future.
BSA for Supervisory Committee is a 40-minute webinar recorded in August 2025 that is intended for supervisory committee members. Donya Parrish, MCU VP Risk Management and Certified Bank Secrecy Act Compliance Specialist, walks through the basics of the regulation, discusses the committees role, and provides some thoughts on areas of scrutiny.
BSA Risk Assessments Jim Vilker with CU*Answers joined our Compliance Officer Community in Jan. 2021 to discuss ways to enhance the risk assessment to fit YOUR credit union, as well as how to use it as a tool to reduce BSA burden.
The next BSA Email series is planned for the week of January 12-16, 2026, with two emails per day and a final test. In the meantime, you can access pre-recorded webinars for staff, Directors, or for Supervisory Committee members at the link above or on our Director Training Tools page. Contact Donya with any questions or BSA training needs.
Attorney Judd Jensen with Browning, Kaleczyc, Berry & Hoven, P.C. shared his expertise with the Compliance Officers Community in February 2025 on how to deal with their business accounts when an entity owner dies.
Session: Death of a Business Owner (Passcode: EC4*PPqm)
Handout: Death of a Business Owner Slides
The National Elder Fraud Hotline offers free help to people age 60 and older who may have been victims of financial fraud. The hotline is available by calling 833-FRAUD-11 (833-372-8311) and is staffed seven days a week from 8 a.m. to 9 p.m. MT. Credit union employees who suspect a member is being taken advantage of can call it too.
Elder Financial Exploitation (passcode: %5E1PkRK) is an August 2025 update on how your credit union can help combat financial exploitation in members age 60 and older. It details a Montana law allowing family member contact and delay of transactions. The training is intended as a tool to help credit union staff understand and recognize the red flags of financial exploitation, as well as how to respond to them and protect older members.
Minor (Youth) Accounts This 30-minute session (Feb. 2018) outlines compliance considerations and common scenarios when it comes to serving members who are under 18.
In December 2025, NCUA Consumer Access Specialist, Brian Beasley, presented an engaging 70-minute session on NCUA Share Insurance (Passcode: DLN=X3q#) to the MCU Compliance Officer and Training Communities. The recording can be found at the link above and you can use the slide deck template and script he provided to assist your credit union in using it for internal training.
Power Point Presentation Template
Share Insurance Script
NCUA Share Insurance Estimator
The Compliance Officers Community had a two-part webinar series in July 2025 on the topic of Reg. E with speaker Kristen Tatlock of KDT Consulting, LLC.
Reg E: Basics of the Regulation Passcode: $x3jJ#2q (slide deck)
Reg E: Handling Error Resolution Claims Passcode: FK6@U6sz (slide deck)
The CFPB’s FAQ on Reg E are available as an additional resource here
October 2025 Consumer Compliance Outlook issue on Regulation E and Instant Payment Services
Kristen Tatlock (Aux) joined the Compliance Officers and CU Voices Communities on Oct. 25, 2023 to deliver a session on Social Media Compliance.
Social Media Compliance Handout
