Enhanced FiCEP Certification Program
The Enhanced Financial Counseling Certification Program (FiCEP) teaches credit union staff how to counsel members so they can budget better, smartly save, pay down debt, and plan for the future. Obtaining the training and associated credentials allows your credit union to differentiate itself from other financial institutions and be more confident in helping members emerge from the challenges of the pandemic and build a stronger financial future.
The cohort-style training consists of eight tutorial webinars, exam preparation, proctored exam, and program development training – taking place between June through October 2023. Upon completion, participants will receive the Certified Credit Union Financial Counselor (CCUFC) designation.
Attending the webinars live provides the opportunity to participate in discussion; however, they will also be available as a recording. On average, students should expect to spend approximately 30 minutes studying each chapter, 60 minutes participating in each webinar, and additional time as needed to review the materials before the exam. The last training session, which follows the proctored exam, is designed to help you develop a detailed vision and plan for financial counseling at your credit union.