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we've got a lot to talk about!

Whether it’s answering a question, offering a polite opinion, or outlining the benefits credit unions provide, as a credit union employee or volunteer, you often have the chance to talk to members and the public about credit unions.

Of course, it’s always MUCH easier to speak up if you feel prepared. So, what follows is some basic information about credit unions that will hopefully help you put credit unions in a “real world” context that makes sense to the people you’re talking to.

First ... a few tips to keep in mind

  • Remain positive
  • Stick with the facts you know
  • If you don't know, say so
  • Know YOUR credit union
  • Refer calls from the media to the right person

Here's a little more information on each of these points

So ... let's talk about credit unions

As you know from reading the information in this manual, credit unions are unique financial institutions that offer a lot of benefits – not just for members, but for all consumers. In fact, they’re one of the “best kept secrets” in the financial services industry. It’d be great to change that.

We've put come up with 14 key questions about credit unions, along with the facts you should know when you answer them. If you'd like a .pdf file of all of them, click here. Or click on the question below to get the answer. If you have a question that you'd like answered, put it in a comment (at the bottom of the page) and we'll put together and post an answer.

CU-Philosophy_Talk

 

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