Distance Learning

Ongoing training for credit union staff and volunteers is vitally important. But, often, it's difficult to schedule an entire day out of the credit union. As you can see below, the Network offers a wealth of short, distance learning opportunities that credit union staff can access on-line.

You can click on any webinar title in color to get more information or register for that conference. (Our providers give us the specifics on each course about six weeks in advance, so as soon as we have the information we will make it available.) If you would like more information about a conference that is not yet activated, please contact Renee Lyman, LSG Marketing Coordinator.

*Qualifies for the 'Cheaper By the Dozen' promotion and provides quizzes, answer keys, and training logs.

May, 2013

• May 29th, 2013 (1:00 PM): A Practical Approach to Risk Management
• May 30th, 2013 (1:00 PM): *How NCUA’s New Fair Lending Exam Procedures Affect the Frontline

June, 2013

• June 4th, 2013 (12:00 PM): Leverage Shared Branching to Expand Your Brand and Improve Member Experience
• June 4th, 2013 (1:00 PM): *Your Depositor Has Died: Actions to Take, Mistakes to Avoid
• June 5th, 2013 (1:00 PM): *Compliance Rules Lenders Must Know
• June 6th, 2013 (9:00 AM): Reg E
• June 11th, 2013 (9:00 AM): Collateral Recovery -- Basic
• June 11th, 2013 (1:00 PM): *Supervisory Committee Duties & Responsibilities
• June 12th, 2013 (1:00 PM): *Nuts & Bolts of Effective Metro 2 Credit Reporting via e-OSCAR
• June 13th, 2013 (9:00 AM): There's an App for That -- Digital Delivery
• June 13th, 2013 (1:00 PM): LOANLINER® Consumer Lending: Support Documents for Open-End and Closed-End Lending
• June 19th, 2013 (9:00 AM): RESPA
• June 25th, 2013 (9:00 AM): Teller Boot Camp -- Part 1
• June 25th, 2013 (1:00 PM): Mortgage Recapture & First-Time Home Buyers: Increase Your Share of the Mortgage Market
• June 25th, 2013 (1:00 PM): *GFE & HUD-1: Current Issues, Current Challenges
• June 26th, 2013 (12:00 PM): Engaging Talent
• June 26th, 2013 (1:00 PM): *Ability to Repay -- Part 1
• June 27th, 2013 (1:00 PM): *Advertising Compliance: Web, Print, TV & Radio

July, 2013

• July 9th, 2013 (9:00 AM): Teller Boot Camp -- Part 2
• July 10th, 2013 (1:00 PM): *Collecting Decedents' Debt
• July 16th, 2013 (9:00 AM): Credit Union Relationship Lending
• July 16th, 2013 (1:00 PM): *Simple Guide to Asset Liability Management that Everyone Can Understand
• July 18th, 2013 (9:00 AM): Collateral Recovery -- Advanced
• July 18th, 2013 (1:00 PM): *Interagency Appraisal & Evaluation Guidelines
• July 23rd, 2013 (1:00 PM): *Compliance Rules All Staff Must Know
• July 24th, 2013 (9:00 AM): Communication, Social Media & Crisis Management
• July 24th, 2013 (9:00 AM): Reg Z
• July 31st, 2013 (1:00 PM): *Complying with the Final 1073 International Remittance Rule

August, 2013

• August 1st, 2013 (1:00 PM): *Ability to Repay -- Part 2
• August 6th, 2013 (1:00 PM): *Home Equity/Second Lien Risk Management
• August 7th, 2013 (12:00 PM): Enhancing Member Experience
• August 7th, 2013 (1:00 PM): *Assessing E-Banking Services & Delivery Channels
• August 13th, 2013 (9:00 AM): ABC 123 Easy Planning Marketing Plan
• August 14th, 2013 (1:00 PM): *Understanding & Processing IRA Rollovers & Transfers
• August 15th, 2013 (9:00 AM): Sales & Service -- Key Points to Get Started
• August 20th, 2013 (1:00 PM): *Underwriting Basics: Interviewing, Credit Reports, Debt Ratios & Reg B
• August 21st, 2013 (9:00 AM): Insurance Coverage Adequacy
• August 21st, 2013 (1:00 PM): *Modifications, Workouts, & Rescue Options: Working with Troubled Members
• August 22nd, 2013 (1:00 PM): *The Effect of NCUA’s New Fair Lending Exam Procedures on Underwriting, Servicing & Collections
• August 29th, 2013 (9:00 AM): How to Improve Website Regulatory Compliance

September, 2013

• September 4th, 2013 (1:00 PM): *Putting the "Credit" Back in Credit Unions: Making Loans Members Want
• September 5th, 2013 (9:00 AM): Blowing the Doors Off Business Development
• September 11th, 2013 (1:00 PM): *Detecting Counterfeit Items & Fraudulent ID
• September 12th, 2013 (9:00 AM): Responding to Subpoenas, Garnishes, & Levies
• September 12th, 2013 (1:00 PM): *Handling Member Credit Report Disputes
• September 16th, 2013 (9:00 AM): Understanding FICO Scores & Recent Changes to the Model
• September 19th, 2013 (1:00 PM): *Skip Tracing Tools & Techniques
• September 24th, 2013 (9:00 AM): Compliance Best Practices
• September 25th, 2013 (1:00 PM): *Conducting the 2013 ACH Audit

October, 2013

• October 1st, 2013 (9:00 AM): Making the NCUA Exam a Positive Process
• October 1st, 2013 (1:00 PM): *Advanced Bankruptcy Issues
• October 3rd, 2013 (9:00 AM): Best Practices in Used Car Lending
• October 8th, 2013 (9:00 AM): Employee Fraud & Dishonesty
• October 9th, 2013 (1:00 PM): *Electronic & Hard Copy Records: What to Keep or Destroy, What Holds Up in Court
• October 16th, 2013 (9:00 AM): Risk Based Lending: Best Practices in Challenging Times
• October 23rd, 2013 (1:00 PM): *Dealing with Adverse Action: What to Do & When to Do It
• October 29th, 2013 (9:00 AM): Advertising Regs for Lending (90 minutes)
• October 29th, 2013 (1:00 PM): *Critical Risk Factors in Loan Portfolio Management
• October 30th, 2013 (1:00 PM): *Simplifying the Compliance Function: Tools, Checklists, & Reporting to Keep You on Track

November, 2013

• November 5th, 2013 (1:00 PM): *UDAAP: Civil Money Penalties & Examiners' Finding on Unfair, Deceptive or Abusive Acts or Practices
• November 12th, 2013 (1:00 PM): *Managing IRA Beneficiary Designations & Distributions
• November 13th, 2013 (1:00 PM): *Mobile Payments for CUs: Impacts, Choices, & What to Do Next
• November 14th, 2013 (9:00 AM): Account Administration
• November 19th, 2013 (9:00 AM): Preventing Charge-backs & Losses
• November 21st, 2013 (1:00 PM): *Form 1099 Reporting: Third-Party Vendors, Foreclosures, Debt Forgiveness & More

December, 2013

• December 3rd, 2013 (9:00 AM): FACT Act
• December 3rd, 2013 (1:00 PM): *Avoiding Liability in the Collection Process
• December 4th, 2013 (1:00 PM): *A Fresh Look at Robbery Preparedness
• December 10th, 2013 (1:00 PM): *Managing Day-to-Day ACH Risk